Shipping policy

In-stock orders are prepared within 1 business day. You’ll get an email with tracking the moment a label is created.

Standard (UPS/FedEx Ground) and expedited options at checkout. The current free-shipping threshold is shown in your cart and at checkout.

Compounds ship lyophilized in discreet, unbranded outer packaging. Recommended storage conditions for each compound are listed on its product page — inspect and store your order on arrival.

We currently ship only to eligible addresses within the United States unless otherwise stated on the Website.

Shipping and delivery dates are estimates and are not guaranteed. Delays may occur because of carrier operations, weather, service interruptions, incorrect addresses, payment review, legal restrictions, natural events, or circumstances beyond our reasonable control.

You are responsible for providing a complete and accurate shipping address. We are not responsible for delivery failures, losses, or additional costs caused by incorrect or incomplete information provided by you.

To the extent permitted by applicable law, title and risk of loss pass in accordance with the shipping terms disclosed at checkout and applicable carrier arrangements.

You are responsible for promptly inspecting your delivery and following all applicable storage instructions.